Privacy Policy
Published: July 13, 2025 · Updated: July 13, 2025
Taramea Trust, trading as Waste to Wilderness ("we", "us", "our"), is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information in compliance with New Zealand's Privacy Act 2020.
1. What Information We Collect
We collect personal information that is necessary for us to process and deliver your order. This includes:
- Contact Details: Your name, delivery address, email address, and phone number.
- Order Details: The products you have ordered and any specific delivery instructions.
This information is collected through the secure, embedded Jotform (refer to jotform.com) on our website.
2. What Information We DO NOT Collect
We do not collect, see, or store your sensitive financial information. All payments are handled by our third-party payment processor, PayPal (refer paypal.com/nz/business). When you make a payment, you are providing your information directly to PayPal, and their privacy policy will govern the use of that data.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfil your order.
- To arrange for the delivery of your compost.
- To communicate with you regarding your order, such as sending confirmation and dispatch emails.
- To respond to your questions or concerns.
- For our own internal record-keeping.
We will not use your personal information for marketing purposes unless you have explicitly given us permission to do so (e.g., by signing up for a newsletter).
4. Who We Share Your Information With
We only share your information with third parties who are essential to completing your transaction. These include:
- Jotform: As our data processor, Jotform collects and stores your order details on our behalf.
- PayPal: As our payment gateway, to process your payment.
- Delivery/Courier Services: We may provide your name, address, and phone number to the company or individual responsible for delivering your compost.
We will not sell, rent, or trade your personal information to any other third party for their marketing purposes.
5. Data Security and Storage
Your order information is collected and stored securely by Jotform, which uses industry-standard security measures to protect your data. We take all reasonable steps to ensure that your personal information is protected from unauthorised access, loss, or misuse.
6. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you.
- Request that we correct any inaccurate personal information.
To make such a request, please contact us using the details below.
7. Cookies
Our website may use cookies to enhance the user experience. The embedded Jotform and PayPal checkout may also use cookies to function correctly. Cookies are small files stored on your device that help the website operate. You can choose to disable cookies in your browser settings, but this may affect the functionality of the ordering process.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at: